FAQs

Q: Do I need to make an account to place an order?

A: An account is not required to place an order. You may place your order as a guest. 

Q: Why should I make an account?

A. An account makes the check out process much faster. You will not be required to enter your shipping and billing information every time you place an order. We also keep track of items in your cart in case you wish to check out at a later time. Please keep in mind that placing items in your cart for later purchase does not guarantee their availability.

Q: Is my privacy and personal information secure on your site?

A: We put forth our best effort to protect your information. Please read our Privacy Policy to view, in detail, how your information is secure and protected.

Q: Do you ship internationally?

A: We currently do not ship internationally. Please see our Shipping Policy for more information on shipping.

Q: What is your return policy?

A: All sales are considered final. Please read our Return Policy for more information.

Q: Do you have a physical store location?

A: We currently do not have a physical store location. We are an online store only.

If your questions were not answered and need further assistance, please contact customer service at uptownfashionhaus@yahoo.com